Term & Conditions
Acceptance of Agreement
All policies, rules and regulations are the final decision of Spider Web Design. We reserve the right to modify, add or change any policies as we deem necessary at any time. All members agree that they will not hold Spider Web Design liable for any items or policies within this program.
We at Spider Web Design strive to keep our customer happy with their every purchase. If you are, for any reason, not entirely happy with your purchase for particular service, we will cheerfully issue a partly refund for a particular service. Refund issued only till the drafting of Website or software initial Phases, once SRS or Draft design Approved or Launching of website is made we not Refund any money
Customer paid Hosting+ Domain Fee then paid us for Website Design , We create a draft design or SRS Document with few designs. On this stage cancellation means you will only get 70% refund of Except the Hosting and Domain fees.
refund policy includes a refund of the initial amount if the client is not satisfied with the prototype which is demonstrated before we actually publish the design to HTML and start any programming.
We demonstrate our work using one of our links so you can review everything before making complete payment and asking us to deliver the website on our server or any 3rd party hosting. Once you make the complete payment, the same copy of website would be delivered. The refund can not be claimed after the website has been delivered to you. A website will be considered to be delivered if it has been posted on your desired hosting, our hosting, sent to you as a downloadable link or given to you in any storage media like Flash Drive, Zip drive, CD etc.
All domain and registration fees are non-refundable, in whole or in part, even if your domain name registration is suspended, cancelled or transferred prior to the end of your then current registration term.
Spider Web Design. is a business having different divisions offering different services. If any client opens a claim/dispute against any of our services or websites, then we can halt/cancel your service in any of the divisions. We can also terminate any service of clients from any of the divisions/websites if payment is due without any further notice
72 Hour Turn Around
Draft Design within 48 Hours is subjected to working days. ( Holidays or Sunday is not considered in it).This guarantee is excluded in critical situation of natural calamities and human created accidental situation.
Image Reseller Rights
We use Royalty free graphics and images for website or any graphics. However, Images used are with single use licence so you cannot use your graphics for multiuse. If you want to use the reseller rights graphics please inform use in advance while placing the order. We use Images and graphics from www.123rf.com & www.bigstockphoto.com and we are bound to follow their term and conditions. rights package, you must inform Spider Web Design before services begin in order to assure proper image licensing is used. www.123rf.com & www.bigstockphoto.com
We provide unlimited only on the draft design. No revision will be provided once the final design has been signed off by the client.
Free Lifetime Backups
We keep the back up of all the files and design which we design for our clients. However we are not responsible for the loss of data due to the malfunction of computer or storage devices we use or the loss of data due to circumstances outside of our control.
We reserve the right to refuse service to anyone. We may also make changes to these rules, regulations, and policies at any time.
We accept 100% Advance for projects under €500.However project that exceed €500 can be done by a schedule of payments by agreement.
At the bottom of each page of the client’s web site will be placed a Spider Web Design logo and the words “This web site designed, created, Powered, hosted and maintained by Spider Web Design” or similar will be shown and a link to the any web site owned by Web Design web site will be active. The clients of Spider Web Design don’t have rights to get this removed in any form. In case the the credits are found to be removed from a web site, Spider Web Design will cancel the contract of free life time after sales service/support and take a legal action
Web Application or Software Support.
We only Provide support for limited hours on any of our software or web applications after that we charge for new hours as the Web or Software Applications depends on Debugging, testing, Creating new Modules for System stabilization in some cases.
We used to provide free Source file earlier, however sometimes other programmers or Competitors Copies and sell the same scripts which create ambiguity for us as well as clients. For owning any source file Spider Web Design have rights to Create a new invoice for source files. This Price totally depends upon nature of Web Application or Software
On Google or Facebook or On our website, All Testimonials or Feedbacks are from our clients side and we put after they allow us to put positive feedbacks. We not list any of Feedback personally
We have the right to cancel your order or not provide you any refund if any abusive/offensive language is used in your communication with us.
E- Commerce and Security
Where Project involves E-commerce functionality, client must ensure that suitable arrangements are in place to maximize security levels with regard to financial and personal information relating to the users of Project. Spider Web Design has a very strict policy of securing the confidential information submitted by client during the process of Web Design and Development. However Spider Web Design does’t take any responsibility for leakage or misuse of any information. So far, no claim or complain ever has been submitted to Xammin LLC regarding this.
Spider Web Design and Client undertake to work together to complete Project within the timescale defined in the specification. Spider Web Design will inform client on project progress and will always endeavour to meet the defined milestones. Client must also supply all source materials to timescale, failure to provide source materials or respond back within 30 days of the specified timescale will be sufficient grounds for Spider Web Design to cancel the agreement and retain any deposits or stage payments made thus far as cancellation fees.
Limitation of liability
Spider Web Design will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Web site.
In purchasing domain names on behalf of the client, Spider Web Design are acting solely as the clients agent and accepts no responsibility for the continuance or otherwise of that registered domain name.
Backups and Data loss:
Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers. We also do backups as well maintain website with a minimal charges per year in which Cpanel and Server details kept with Spider Web Design and we not Provide it to client at any stage to ensure 100% Protection of data. Client only Owns or get Admin panel or Control panel of Data from which only customizations are possible
Spider Web Design and Hosting Services reserve the right to cancel an account at any time.
If the client delays commencement of work for more than 30 days from payment of the deposit Spider Web Design reserves the right to make a surcharge to cover additional time and price increases since the original quote.
In the event of a dispute regarding the design of the web site or withheld or late payment Spider Web Design reserves the right to withhold or withdraw all web pages and image files until such dispute is resolved.
Spider Web Design reserve the right to change any part of this agreement without notice and your use of the Web site will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
To Your Success,
Spider Web Design Support
Spider Web Design is an Ireland based web design agency with lots of expertise and experience.
We are here to help you grow your business, with straightforward designs that deliver!
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Co Wicklow, Ireland